What is Richardson Seating Return policy?
Richardson Seating is a custom manufacturer. If a customer orders a custom product and we have to cut, sew and upholster this item is not returnable.
If a customer orders an "In Stock Special" item we can accept a return. The customer will be responsible for the shipping cost to them and the shipping cost to return. As long as the product comes back in good usable condition a refund minus the freight will be applied to the purchaser's form of payment. There will be a 15% restocking added on.